Defective cavity wall insulation claims

Have you ever wondered why there are damp (or cold) patches or mould on your walls? Or wondered why the house just will not warm up in the winter?

Well, if you have ever had cavity wall insulation installed in your home then a failure in this is likely to be the answer. You see the vast majority of houses built post war have an outer wall which in fact consists of two walls with a gap in between. Most forms of cavity wall insulation work by filling in the gap (or cavity) with insulation which is blown into the cavity. In theory this should provide an additional layer to keep the cold out. However, there was a reason why houses were built with cavities: if the outer layer became wet (as it is likely to) then the moisture could not travel across the cavity. With cavity wall insulation there is no such gap and, frequently, the major failure in the cavity wall insulation is that it forms a bridge allowing moisture to travel to the inner wall. This inner wall is usually made of breeze blocks and soon becomes damp, cold to the touch and susceptible to mould as time passes.

The problem is wide-ranging so you are not the only one facing it. The Telegraph described it as a scandal and you can read the article here –

If you think you have a problem then what do you do about it? Well the first thing is probably to see if you can help yourself. There are some good practical tips available on this website: However, if you find the whole process daunting, have been fobbed off or just do not know what to do next then we would be delighted to try and assist.

Here is everything you need to know about our service:

  • You may not always need to have all the paperwork (as long as you have some),
  • You will, if successful, be entitled to compensation which will include the cost of putting your home right as well as the inconvenience of having to live in it whilst it suffered from this defect,
  • The people who will end up paying you are usually those who installed the insulation or if they are not around then CIGA if it provided a guarantee,
  • The process will usually take 9-12 months,
  • Best of all we offer a free initial consultation and will usually be able to offer a range of funding options, including “no win no fee” arrangements.

You may be wondering whether or not it is worth pursuing a claim right now. We think you have nothing to lose and everything to gain. Firstly, the problem will only get worse with each succeeding winter. Secondly, there is a risk that CIGA itself will eventually become unable to make any payments if the problem is as large as is suspected in some quarters. Lastly, we can take away much of the hassle and will be able to do most of the work on your behalf.

To find out more please email or telephone us using the details at the top of this page.