Caroline joined CH Legal (then Chance Hunter Solicitors LLP) in March 2010 as Practice Manager. Caroline has worked within the legal sector for over 20 years, working mainly within the Personal Injury field but with exposure to many disciplines including Commercial, Wills & Probate and Crime. Having begun her legal career within finance departments, Caroline is meticulous with every aspect of her role. She is the firms COFA and is responsible for the financial planning and day to day management of the Practice.
Caroline is passionate about client service and undertakes regular file reviews on all matters in the practice to ensure that clients are receiving the service they deserve and expect.
Caroline is the firm’s complaints officer to ensure that if any issues arise these are resolved efficiently and to the client’s satisfaction.
Caroline has a wealth of HR knowledge having managed staff for the majority of her career and has advised businesses in this regard. Caroline is an associate of the CIPD, the professional body of HR and people development.